From: Subject: Case study: Live and learn Date: Sat, 5 Jun 2004 21:48:41 +0200 MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_NextPart_000_0000_01C44B46.DDEFCA10"; type="text/html" X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409 This is a multi-part message in MIME format. ------=_NextPart_000_0000_01C44B46.DDEFCA10 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Content-Location: http://www.eimagazine.com/display.asp?articleid=F705B0A6-43AE-443D-90BF-87C594A041DB Case study: Live and learn

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posted 30 Apr 2004 in = Volume 1 Issue=20 1

Live and learn

Operating across Luxembourg, = mySchool! is=20 Europe=92s largest educational e-learning portal. = Daniel=20 Weiler, project manager at mySchool!, explains = the=20 vision behind the project, how mySchool! has evolved to = incorporate=20 the latest technologies, and how it has devolved its = ownership, with=20 the portal effectively being managed by the users = themselves.=20

In 2001, as part of the eLuxembourg = initiative to=20 raise awareness and use of technology in education and = business,=20 the Luxembourg Ministry of = Education=20 commissioned the creation of a web-based learning place. The = project=20 was built to promote e-learning and to ensure that by 2003, = all=20 school leavers would be computer literate.

The Luxembourg Ministry of = Education=92s concept=20 was a simple one: to provide the = country=92s=20 students with easy access to reliable, validated, = educational tools=20 and content to assist them with their studies whether in or = outside=20 of school hours. With home PC use topping 90 per cent in=20 Luxembourg, the = web was=20 considered the ideal medium to bring together disparate = sources of=20 data via a single interface on the desktop. But the vision = of=20 =91mySchool!=92, as it came to be = known, did=20 not end there.

Ease of use, particularly with respect = to=20 navigating and searching for information was critical if = mySchool!=20 was to become a hit with = students. In=20 addition, we had a definite vision for collaboration between = students, teachers, parents, employers and information = providers,=20 all facilitated through this unified interface. And not just = any=20 interface, but one suitably intuitive for even the youngest = of users=20 and, more importantly, absolutely safe.

Choosing a solution

Our selected portal had to incorporate = the=20 following four key features:

Open, standards-based development = and portal=20 framework =96 Information existed across a range of = formats=20 including databases, image libraries and the web, and was=20 potentially created in any number of development = environments such=20 as J2EE/Java, .Net, mainframe and = proprietary=20 environments. We needed to harness the disparate = sources of=20 information and make it available to = users;
Collaboration =96 mySchool! was intended to be about = collaboration, with=20 students and teachers encouraged to create and share = content. We=20 wanted to create shared workspaces, where students and = teachers=20 could meet, communicate, and create and exchange content. = It would=20 also enable qualified users to manage the interface of=20 participants, controlling what they see on their screens. = This=20 functionality would prove particularly useful when, for = instance,=20 soliciting individual responses from a virtual class of=20 students;
Security =96 We wanted adequate = security=20 measures without inhibiting full and free=20 access to mySchool! resources. = While web=20 content would be secured through firewalls in accordance = with the=20 international =91SafeBorders=92 content initiative=20 (www.safeborders.lu), user access would be gained through = a single=20 sign-on server. Therefore, users would have to log in only = once to=20 gain access to a range of resources based on their = identity and=20 profile;
Scalability =96 The solution needed = to be=20 completely scalable, not just in terms of number of users, = but=20 also the number and types of applications accessed. We = could not=20 predict exactly how students would react to this new = resource, so=20 we had to be flexible and respond = accordingly.

mySchool!: = a sure=20 thing?

Three thousand Luxembourg = teachers had=20 registered on mySchool! by = October 2001.=20 Even during the early stages, several practical benefits had = become=20 apparent. The delivery of approved teaching materials to = students=20 and pupils via the internet virtually eliminated traditional = delivery costs, while the flexibility and ease of use of the = portal=20 enabled teachers and pupils to develop new collaborative = tools and=20 ways of working online. Moreover, disabled children and = those unable=20 to attend school regularly could now access and participate = in the=20 conventional curriculum delivered through mySchool!.

By September 2002, 10,000 users were = regularly=20 accessing the portal and, six = months later,=20 this figure had grown to 46,000, of which 36,000 were = students.=20 During this deployment, we incorporated a variety of user = features=20 to promote and generate benefits from mySchool! including:

mySchool!=20 SmartContent Gadget Web Service allows mySchool! users to build=20 web-based community content = (www.mysite.lu);
To help the Ministry of Luxembourg = meet its=20 e-learning targets, computer integrated multimedia was = installed.=20 This enables users to adapt to working in an online = environment,=20 as well as offering complete Microsoft Office training=20 online;
Technology was incorporated to = allow=20 end-users to create and share database-driven applications = remotely and therefore to participate actively in the construction of = mySchool!=92s learning = environment;
Different log-in profiles were = created for users including teachers, pupils = and administration staff. In addition = to providing a single, profile-based = sign on to=20 mySchool!, this enables relevant information to be pushed = to=20 specific groups associated with Luxembourg=92s education=20 system.

Behind the scenes

Rollout of the portal was backed by a = range of=20 supporting programmes including training, content = development and=20 validation, incorporation of new user applications, content=20 indexing, hardware and software upgrading and support.=20

We also conducted awareness programmes = to=20 increase the number of users, content contributors and = maintainers.=20 Many of these developments were designed to automate = processes,=20 reduce the central management burden, devolve ownership of = content,=20 and make end-users as autonomous as possible. This was a = trend that=20 would be completed with the latest versions of our portal = and=20 collaboration server.

The moment of truth

New Generation mySchool! was officially launched in November = 2003.=20 Individual schools can now create their own local intranet = on=20 mySchool!, providing a specific = view of,=20 and access rights to, the portal. mySchool!=20 includes a security and = administrative=20 framework for managing applications in separate domains, = each with a=20 separate audience, and a separate set of administrators = offering=20 administrative responsibilities where they are most suited.=20 Essentially, this enables local schools to manage their own = portal=20 environment.

Additionally, local communities can now = be=20 established within individual schools. Each community can = function=20 as a separate site, with its own branding and layout, a = community=20 knowledge base, community-level search and a secure = sub-community=20 hierarchy, allowing pupils and teachers to create = communities within=20 communities. This means focused working environments = fulfilling the=20 specific needs of community members, for example, a class or = interest group. Up to 80 individual communities are expected = to be=20 established within each school, representing classes, = subject areas,=20 and interest groups, and producing 2,800 individual = communities=20 across mySchool!.

mySchool! = helps teachers manage the content and=20 applications pupils access during class. In effect, users = receive a=20 personalised view of mySchool!, = based on=20 their profile, which can now be managed locally. An enhanced = personalisation engine determines the applications each user = views,=20 the scheme that controls his or her navigation between = applications,=20 the branding of the start page, and even highlights the most = relevant topics to be consulted. As a result, different type = of users, or those from different = communities,=20 receive distinct and personalised experiences of the = education web,=20 based on the applications and content relevant to them.

New responsibilities

The new features have dramatically = reduced the=20 burden on the mySchool! central = planning=20 and management team, which now consists of just five people = managing=20 the entire portal. In reality, this team is supported by 36 = content=20 maintainers within local schools charged with keeping the = content up=20 to date.

Using our technology provider=92s = content server,=20 content maintainers without web-programming skills can = create,=20 validate and publish content across their local mySchool! = communities in a controlled, consistent = manner. A=20 =91light=92 version of the content server has also been = developed by the=20 ministry of education to enable pupils to create and publish = content=20 locally. From an administrative perspective, this = localisation=20 represents a major breakthrough, as previously, all content = was=20 created, managed and updated centrally for the entire = portal.

And if that wasn=92t = enough

The following options have been = incorporated into=20 New Generation mySchool! since = September=20 2002:

Enhanced collaboration enables = classes to=20 work together much more effectively;
Intuitive Wizard-driven portlet = creation=20 allows users to create and share database-driven=20 applications;
Community and individual content = creation=20 through mySchool! SmartContent Gadget Web Service, enables non-technical = mySchool! users to build web-based community=20 content;
The mySchool! Webf@ctory features=20 (www.mysite.lu) allows pupils to design and publish their = own=20 website.

Winning hearts and = minds

The overall objective of New Generation = mySchool!=20 was to build on the functionality = offered=20 by our enterprise web suite and provide users with as much = autonomy=20 as possible. We strongly believe that by devolving ownership = and=20 responsibility to local schools and, in some cases, = individual=20 pupils, mySchool! will rapidly establish itself as a = principal=20 education resource across Luxembourg. = This=20 objective is further supported by an unprecedented education = and=20 awareness campaign to promote the benefits of the mySchool! = portal nationwide.

Without the support and participation = of end=20 users, a portal will never become living and truly = collaborative,=20 regardless of the technology. Today, students have = unprecedented=20 access to indexed and validated reference materials, text = books,=20 images, online tests and exercises, in addition to the = option of=20 contacting education providers, teachers or other students = to=20 collaborate further. The scalability of our enterprise web = suite=20 means local communities can be established and managed = without=20 placing any additional burden on the central administrative=20 function.

With potentially 2,800 e-learning = communities=20 spread across the country, managed locally, but based on a = single,=20 open framework, mySchool! is as = rigorous=20 and demanding as any traditional corporate application and=20 represents a tremendous example of a portal that is truly=20 living.

Daniel Weiler is project manager of = mySchool!=20 He can be contacted at weiler@myschool.lu.

Click here for printer friendly=20 version

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Copyright 1994-2004 = Ark Group Ltd.=20 All rights reserved.
No part of this site or the=20 publications described herein may be reproduced in any = form=20 without the permission of Ark Conferences Ltd, = registered in=20 England, no. = 2931372.

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